How to Get ChatGPT to Recommend Your Business (Without Paying for It)
Written by the Dizayn team
Key takeaways
- OpenAI says it plainly: sites that block its OAI-SearchBot crawler "will not be shown in ChatGPT search answers," and a robots.txt change takes about 24 hours to apply, per its crawler documentation.
- Google asks for nothing special: to appear in AI Overviews or AI Mode a page just has to be indexed and eligible for a snippet, and Google recommends keeping your Business Profile up to date (AI features in Google Search).
- You can't pay for the recommendation: Google states there's no way to pay for a better local ranking (how local ranking works). ChatGPT ads exist, but they're a separate system.
How do I get ChatGPT to recommend my business?
There's no switch for it. ChatGPT, Google and Copilot build answers from what they find on the web, so your job is making what they find about you clear, accurate and consistent: a site their crawlers can read, listings with the same details everywhere, pages that answer real questions, and recent customer reviews.
Nobody can promise an AI will recommend you for a specific search. Neither Google nor OpenAI publishes a formula for that. What you can control is the quality and consistency of the information they have to work with.
Can I pay ChatGPT to promote my business?
You can advertise, but that doesn't buy a recommendation inside the answer. OpenAI's documentation separates two crawlers: OAI-AdsBot only visits pages submitted as ChatGPT ads, while OAI-SearchBot is what makes a site eligible to show in ChatGPT search. They're different paths.
Google works the same way for the map. Its help page says, word for word, "There's no way to request or pay for a better local ranking on Google." Its AI features guide adds that "No third-party tool has access to our internal ranking or AI systems" (Google's guide to generative AI features). Anyone selling you a guaranteed spot in ChatGPT or AI Overviews is selling something they don't control.
Where do AI assistants get local business information?
From the open web and from each platform's business listings. Each company documents only part of its process, so the safe move is to cover what is written down: OpenAI's crawler for ChatGPT, Google's index and your Business Profile for Google, and Bing's index and Bing Places for Microsoft.
| Platform | What its official docs say | What to do |
|---|---|---|
| ChatGPT | Sites that block OAI-SearchBot aren't shown in ChatGPT search (OpenAI) | Allow OAI-SearchBot in robots.txt and in your CDN or firewall |
| Google AI Overviews and AI Mode | Answers can include "information about local businesses"; Business Profile helps visibility (Google) | A verified, complete, current profile |
| Bing and Copilot | Bing Places is free and gets you into Bing and Bing Maps; Microsoft has announced future Copilot integration (Bing) | Claim your Bing Places listing or import it from Google (import guide) |
Plenty of small businesses have a solid Google profile and have never opened Bing Places. It's the easiest gap to close.
How do I optimize my business for AI search?
With what already works in local search, done more carefully: identical details across every listing, pages that answer the questions customers ask, real reviews, and a site AI crawlers can read. Google says its AI features need no special files or markup.
1. The same details everywhere
Google puts it this way: "Businesses with complete and accurate info are more likely to show up in local search results." If your site lists one set of hours, Google another and Yelp a third, any system comparing sources has a reason to doubt all of them.
| Detail | Where to check it |
|---|---|
| Exact business name | Website, Google Business Profile, Bing Places, Yelp, BBB, Facebook |
| Address and service area | Same places, same format |
| Phone | One main number, identical everywhere |
| Hours | Including holidays and seasonal changes |
| Services and languages | State on your site and listings that you serve customers in Spanish |
Serving customers in Spanish is a fact, not decoration. If it isn't written down anywhere, no AI can know it.
2. Pages that answer what you get asked
Think about the questions you get by phone or text: how much, which areas, how long, whether you speak Spanish. Each deserves a clear answer on your site, in English and Spanish. A service page for an auto shop in San Antonio that says which repairs it does, which neighborhoods it covers and which languages it speaks gives any search system something concrete to cite.
Google asks for content that brings first-hand experience, not what ten other sites already say. For a local business that's easy: your prices, your service area, your photos and your jobs are yours.
3. Real reviews
Google explains that "More reviews and positive ratings can help your business's local ranking," and its AI guide says its features can show "what's being said about products and services across the web." Ask every customer for a review, not just the happy ones: Google's policies prohibit offering discounts for reviews and selectively asking only customers likely to rate you well (Maps content policy).
4. Let in the crawlers you want
In your robots.txt file, check three names:
- OAI-SearchBot: ChatGPT's search crawler. Block it and you're out of ChatGPT search.
- GPTBot: OpenAI's model-training crawler. Blocking it doesn't remove you from search; OpenAI says each setting is independent.
- Googlebot: Google Search's crawler, which also feeds AI Overviews and AI Mode.
Check your CDN or firewall too. Google recommends making sure crawling is allowed "by any CDN or hosting infrastructure," and OpenAI asks sites to allow its published IP ranges. It's common to leave robots.txt wide open and, without knowing it, block bots from the hosting security panel.
What doesn't work?
- Buying mentions. Google says seeking "inauthentic 'mentions' across the web isn't as helpful as it might seem."
- Special AI files. Google says you don't need AI text files or new markup, and that Google Search ignores them.
- Tools claiming inside access. No outside tool has access to Google's systems, according to Google.
- Translating your site with a widget. If your Spanish pages don't exist as real pages, there's nothing in Spanish to cite. We cover it in the English-Spanish bilingual website guide.
How do I know if I already show up?
Ask ChatGPT, Google AI Mode and Copilot yourself, in English and Spanish, what a customer would ask: "Spanish-speaking plumber in Houston," "auto repair near me in San Antonio." Note which businesses appear and which sources get cited. Repeat monthly with the same questions. Answers shift over time and by who's asking, so look for trends, not a single result.
For the traditional local side, start with the local SEO for Hispanic-owned businesses guide. If you want us to check how ChatGPT, Google and Copilot see your business today, see our AI search visibility service or get in touch.
FAQ
- Does ChatGPT have a business profile like Google Business Profile?
- OpenAI doesn't document a free business profile for appearing in ChatGPT answers. What it does document is its search crawler, OAI-SearchBot: if your site lets it in, your pages can show up in ChatGPT search. So your website and public listings do the job a profile would.
- I asked ChatGPT about my business and it gave outdated info. How do I fix it?
- There's no form to correct an answer. What works is fixing the source: update your website, your Google Business Profile and any directory showing the old detail. Once those pages are crawled again, answers have correct information to draw from.
- Should I block GPTBot so my content isn't used for training?
- That's your call, and it doesn't affect search. OpenAI explains that GPTBot is the model-training crawler and OAI-SearchBot is the search crawler, and that each is set separately. You can block GPTBot and still allow OAI-SearchBot.
- Should my pages be in English or Spanish for AI search?
- Both, if your customers speak both. Someone can ask ChatGPT in Spanish for a plumber in Houston, and the answer is built from what it finds. If you only have English pages, there's less Spanish material to cite you from.
- How much does GEO with Dizayn cost?
- Our AI search visibility (GEO) service for US businesses runs $1,800 to $5,000 USD per month, depending on pages, locations and languages. We don't promise a spot in any specific answer, because nobody can guarantee that.